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Returns and Cancellation


The Returns and Cancellation Policy is as per terms and condition under which accepts and executes returns and cancellations of orders, and shall apply to Buyers If a Buyer is not satisfied with a purchase, we are here to help.


Terms and conditions as below

Returns of Products only in cases below

  • If the size or the dimension of the ordered Product is not as specified in the order and is beyond tolerance limit (as per industry standard).
  • If the Products delivered is incorrect.
  • If a packed Product delivered is found tampered, defective or malfunctioning


Returns are NOT valid if:

  • A Product is used and/or is found to have been tampered by a Buyer.
  • A Product is not properly installed or used as per manufacturer's guidelines/industry standards which resulted in damage or malfunctioning.
  • A return is not notified within time as specified(24 Hours)
  • A Product cannot be exchanged for another Product.
  • Partial returns / leftovers of delivered Product are not accepted.



Cancellations are accepted under following circumstances

  • Ordered Products are NOT in transit / orders have NOT yet been processed by the Supplier.
  • Ordered Products are NOT customized to suit a Buyer.
  • A shipment, once arrived at a Buyer’s doorstep, cannot be cancelled for any reason other than mentioned in the return policy above.


Partial Cancellations / Modifications:

In case a Buyer wants to partially cancel some Products from the order placed, the same needs to be notified to us immediately and a new order has to be generated with the modified quantity