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Returns and Cancellation

 

The Returns and Cancellation Policy is as per terms and condition under which Buildingmaterialwala.in accepts and executes returns and cancellations of orders, and shall apply to Buyers If a Buyer is not satisfied with a purchase, we are here to help.

 

Terms and conditions as below

Returns of Products only in cases below

  • If the size or the dimension of the ordered Product is not as specified in the order and is beyond tolerance limit (as per industry standard).
  • If the Products delivered is incorrect.
  • If a packed Product delivered is found tampered, defective or malfunctioning

 

Returns are NOT valid if:

  • A Product is used and/or is found to have been tampered by a Buyer.
  • A Product is not properly installed or used as per manufacturer's guidelines/industry standards which resulted in damage or malfunctioning.
  • A return is not notified within time as specified(24 Hours)
  • A Product cannot be exchanged for another Product.
  • Partial returns / leftovers of delivered Product are not accepted.

 


Cancellations:

Cancellations are accepted under following circumstances

  • Ordered Products are NOT in transit / orders have NOT yet been processed by the Supplier.
  • Ordered Products are NOT customized to suit a Buyer.
  • A shipment, once arrived at a Buyer’s doorstep, cannot be cancelled for any reason other than mentioned in the return policy above.

 

Partial Cancellations / Modifications:

In case a Buyer wants to partially cancel some Products from the order placed, the same needs to be notified to us immediately and a new order has to be generated with the modified quantity